Customer Success
Story: Koton

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Achievements unlocked after migrating to Akinon
Customization flexibility
Omnichannel retail
Lower Cost of Ownership
Vast headless capabilities
Internal mobile app management
Ability to fully open to markets, manage different stock/catalogs/pricing
Faster web loading speed. High performance during peak shopping seasons and campaign periods
Organized data. Fully integrated BI that collects data from all sales channels.
Headless Storefront

Advantages of a Headless Storefront

Separating the frontend from the backend (going headless) allows greater flexibility and scalability when building websites. This solution is a golden choice for a fast-paced e-commerce company.

Extensive data collection

The ability to quickly collect digital data, such as Google Analytics, is one of the headless storefront's strong suits. Gaining valuable insight into customer behavior will improve Koton’s overall website performance. Another benefit is - to be able to make standard configurations for SEO performance. A headless storefront gives Koton more control over their website’s meta tags and URLs, which are crucial for search engine optimization.

Feature-rich elements

One of Koton’s specific requirements was to implement the ‘’shop the look’’ feature, which allows customers to see a complete outfit and purchase with a single click. Going headless with their storefront provided this feature and will help increase sales and customer engagement.

Flexible content management system

The most critical capability of a headless storefront, which most fashion retailers find practical, is the ability to make changes to the interface as and when desired; these changes include the addition/removal of widgets with an easy-to-use headless CMS, dealing strictly with the content.

Native Mobile App

Managing an iOS and Android app internally rather than outsourcing it to a third party has several advantages for Koton. Some examples.

Control and flexibility

By managing the app internally, Koton controls the app's features, design, and overall UX. Making it easier to align their brand goals with the apps.

Healthy development and deployment

Koton can assign projects to internal teams, such as developing new features and updates with quicker delivery compared to third-party outsourcing. Plus, internal teams will have the same goals and strategies, ensuring smooth collaboration overall.


Managing the apps internally has become more cost-effective for Koton in the long run. Less expense on external developers or agencies to update and maintain their app, more budget for marketing purposes.

Catalog Management

Supplying a catalog management feature open to marketplaces will help Koton increase sales, reach more customers and manage their products in one central location.

Besides increasing traffic and expansion, a catalog management system allows automated synchronized product inventory and pricing across multiple channels, which overall helps keep stock consistency with accurate real-time data.

Koton’s integrations with marketplaces such as Namshi, Hepsiburada, Morhipo, Trendyol, N11, and is now supported with insights into customer behavior and sales.

Order Management and Orchestration

Koton’s previous order management system was developed internally but now has switched to Akinon’s OMS.

Integration between ERP and Warehouse Management System (WMS) has been designed to process orders effectively, Including order dispatch orchestration, inventory tracking, picking and packing reporting, and more - ensuring a faster, safer, and more organized environment.

Now able to collect data and view total inventory from all sales channels, including warehouse and logged returns.

Page speed boost

A website's loading speed can significantly impact user experience. When Koton realized this was becoming an issue for them, especially on their mobile web, they took immediate action. Using Akinon ensured:

Enhanced customer experience

Faster loading speed keeps customers active in session. Koton now offers a seamless experience that shortens customers’ consideration period and increases conversion.

SEO friendly

Google uses page speed as a ranking factor in the search algorithm. Koton’s now fast-loading mobile web page secures a higher chance of being ranked through organic searches - leading to discovery by more customers.

Bounce rate

Koton customers will stick around longer. Their page view bounce rates have dropped significantly, positively impacting revenue.

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