Customer Success
Story: Fashfed

FashFed marketplace (by Eren Group) offers the latest fashion products from the biggest brands of the world; Lacoste, Nike, Vans, Converse and many more. Active in over 20 countries, with almost 350 stores, over 1000 sales points and 20 web stores. Book a demo
Implementing and utilising new revenue channels by delivering a flawless unified shopping experience to customers with an innovative approach.
Connecting commerce data and processes from multiple online and offline sales channels and touchpoints.
Complex delivery and fulfilment scenarios. Attaining the capability of complex delivery and fulfilment scenarios to amplify options of convenience to customers.
Results & Capabilities
After the first 12 months, FashFed generated more than 20% of the total Eren Retail online revenue.
Exceptional customer experience by offering “Same Day” and “Next Day” delivery options to their customers.
Mobile application for their customers to easily purchase the latest products on their mobile phone (300K+ downloads from stores).
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