Customer Success
Story: Samsung

How Samsung Turkey has become the highest-selling consumer
electronics brand both online and offline.
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To future-proof their digital commerce solution across all channels; digital, telesales and physical stores.
To construct B2B capabilities for their dealer network.
To reach out to a broader audience and offer a next-level shopping experience.
Results & Capabilities

Live Commerce

Live Commerce events resulted in sales increases of up to 200% compared to the average sales during the active hours.

Trade-In & Pay-On-Delivery

Trade-In & Pay-On-Delivery. Instant evaluation and return of old phones with live credit and balance payment.

On-site Product Installation

Technical service upsells goods and services when visiting customers for on-site product installation. Getting post-sales teams involved in up-sell and cross-selling.


Include dealers in the digital commerce ecosystem by making them able to place online orders for the customer.

Questions about how our platform works?
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